What is your role at BrightHR and what does it involve?

I’m the Head of Operations at BrightHR ANZ, where I am responsible for improving usage, uplifting engagement, and ultimately, looking at ways to continuously improve our software and service. It’s a dynamic and exciting role that includes a lot of problem-solving. BrightHR operates globally, which means I’m often collaborating with teams in the UK, Ireland, and Canada as we work together to support SMEs around the world.

Why have you chosen this career path?

I love problem-solving and I thrive when I’m multi-tasking; every career decision I’ve made so far has been driven by these two factors.

 

What has been the highlight of your career and why?

Moving to Australia from the UK was a major turning point in my career that has led to bigger and better things for me. It’s opened so many doors, despite how scary it was to leave behind everyone and everything I knew. Even though it’s been a few years, I often reflect on a lesson it has taught me – pushing myself out of my comfort zone pays off.

What has been the greatest challenge in your career, and how did you overcome it?

Public speaking is a huge challenge for me, and I still dread it to this day. Like a lot of people, I’m quite shy—especially around new people—so standing up and speaking to any group, no matter how big or small, is nerve-wracking.

I’m gradually overcoming my fear by refusing to shy away from it. I try to throw myself in the deep end and find that the more I do it, the easier it becomes. I’ve made it a habit to keep putting myself out there no matter how uncomfortable it seems at the outset.

What drives you?

My biggest motivation is excelling in my work. I’m self-motivated, and very driven by upping my own game. Watching my team progress and helping them take their own careers to the next level is another huge motivator for me.

I also love being a woman in the leadership role that I’m in – I’m breaking barriers and working hard to be a role model for aspirational women. The possibilities before me are incredibly exciting.

Who is your mentor or role model?

David Price, the CEO of BrightHR ANZ, has been a great mentor to me. He’s offered me an unparalleled level of coaching and development in my career.

My dad has been, and continues to be, my role model. He grew up on council estates, started his own business at 40, and is living proof that it’s never too late to build yourself up and start again.

What advice do you have for women trying to get promoted into management roles?

Despite the growing opportunities becoming available for women, it’s still far too common for us to hold ourselves back and doubt our abilities. Be your own loudest advocate and biggest fan. Know your own worth and don’t be afraid to put yourself out there and ask for what you deserve. Don’t stand in your own way – jump at every opportunity, no matter how scary it seems.

Last book read?

Grit by Angela Duckworth.

Favourite quote?

“All things are difficult before they are easy.” – Thomas Fuller

What other profession would you have chosen in a parallel universe?

I have a law degree and did plan on returning to being a lawyer before the opportunity at BrightHR popped up – there’s a parallel universe out there where I followed through and stayed a lawyer!